HOTEL PALACE PUEBLA, Puebla – A Smart Stay in the City
About the Hotel
Rooms with Essentials
Rooms include a flat-screen satellite TV, free WiFi, laptop-friendly workspaces, and a private bathroom with free toiletries. All rooms have an in-room safe and high-resistance mattresses. Choose between double beds for one or two guests, or twin rooms with two beds.
Dining at El Rincón
The on-site restaurant, El Rincón Poblano, serves typical dishes of Puebla and Mexican cuisine. Room service is available. The hotel also features a bar/lounge for drinks.
Location & Nearby Attractions
Hotel Palace Puebla is in the city center, 200 meters from Puebla's Main Square and cathedral. It is surrounded by El Parian handicraft market, museums, and churches. The convention center is a 10-minute walk away. Hermanos Serdan International Airport is 30 km from the hotel.
Services and Facilities
The 24-hour front desk provides wake-up service. Free public parking is available nearby, with valet parking service offered. The property includes an art gallery and a shopping mall on-site. Safety features include a fire extinguisher, smoke detector, security system, and first aid kit.
Transport and Accessibility
The hotel is 30 km from Hermanos Serdan International Airport. Free public parking is available at a nearby location. The convention center is a 10-minute walk, and popular landmarks like the Cathedral of Puebla and Mercado el Parian are within 500 meters.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
The hotel is in a superb location, just a block away from the main square, making it convenient for exploring the city. The rooms were spotlessly clean and comfortable, offering a bright and cozy atmosphere. The staff was incredibly friendly and attentive; however, the dining experience left something to be desired. The value for money was reasonable, especially given the prime location.
My stay at the hotel was fantastic! The location was amazing, just one block from the zocalo, making it super convenient to explore the city. The rooms were spotless, bright, and incredibly comfortable, but I did have a minor issue with the stifling heat when facing the main lobby. The service was top-notch, with the staff being friendly and very helpful. The dining experience was a bit of a letdown with limited options, but overall, it was a great value for the money.
Staying at this hotel in Mexico was a great experience. The rooms facing the main lobby were wonderful, but the noise from the street could be bothersome at times. The service was extremely helpful, although there was a slight issue with finding the reservation initially. The location was amazing, just 1 block away from the zocalo, with many restaurants nearby. The dining experience was basic, and the facilities were satisfactory. Overall, a convenient stay with a few minor drawbacks.
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